Effective Date: September 22, 2026

Legal Business Name: Bahoo Interior FZE

Websites Covered: https://bahoofurniture.com | https://bahoointerior.com

Jurisdiction: United Arab Emirates

At Bahoo Furniture and Bahoo Interior ("we," "our," or "us"), legally registered and operating as Bahoo Interior FZE, we are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites (bahoofurniture.com and bahoointerior.com), purchase our customized sofas, bespoke beds, mattresses, and custom furniture products, or engage with our interior services, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable UAE consumer regulations.

1. Information We Collect

We collect personal information that you voluntarily provide to us when using our websites, requesting custom quotes, or placing orders:

  • Contact Information: Full name, email address, phone number, delivery address, and billing address.

  • Custom Order Specifications & Transaction Data: Dimensions, fabric/material preferences, custom frame selections, upholstery details, order history, and delivery instructions for customized sofas, beds, mattresses, and interior design projects.

  • Account Information: Login credentials, order status details, and user preferences if you create an account on our websites.

  • Technical & Analytics Data: IP address, browser type, device identifiers, operating system, and website interaction data collected automatically via cookies.

Note: Payment card details are processed directly and securely by licensed, UAE-compliant third-party payment gateways. Bahoo Interior FZE does not store full credit/debit card numbers on its servers.

2. Legal Basis and Purpose of Data Processing

In compliance with UAE PDPL, we collect and process your personal data under the following legal grounds:

  • Performance of a Contract: To fulfill custom manufacturing orders, process payments, arrange delivery and on-site assembly/installation of furniture across the UAE, and provide ongoing customer support.

  • Consent: To send marketing communications, product updates, and promotional offers (you can opt out or withdraw consent at any time).

  • Legal & Regulatory Obligations: To comply with UAE commercial, accounting, tax, and legal requirements.

  • Legitimate Interests: To ensure website security, prevent fraudulent transactions, optimize website performance, and improve our product offerings.

3. Data Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal data. We only share relevant data with trusted partners necessary to fulfill our business operations:

  • Logistics & Delivery Partners: UAE-based shipping and installation teams to deliver and assemble custom sofas, beds, and mattresses at your location.

  • Payment Gateways: Secure payment service providers operating under UAE financial regulations.

  • Technical Infrastructure: Server hosting, website maintenance, and backend software services (e.g., Hostinger).

  • Legal Authorities: Regulatory authorities, law enforcement, or legal bodies if mandated by UAE law or court order.

4. Data Storage and Cross-Border Transfers

Your personal data is handled securely using industry-standard protection measures. Where data processing or server hosting occurs outside the United Arab Emirates, we ensure appropriate technical and legal safeguards are maintained in compliance with the cross-border transfer provisions of the UAE PDPL.

5. Your Rights Under UAE PDPL

As a data subject under UAE Federal Decree-Law No. 45 of 2021, you hold the following rights regarding your personal information:

  1. Right to Access: Request information about the personal data we hold about you and how it is processed.

  2. Right to Rectification: Request corrections to any inaccurate, outdated, or incomplete data.

  3. Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data when it is no longer required for legal, tax, or manufacturing obligations.

  4. Right to Restrict Processing: Request restrictions on how your personal data is processed under specific circumstances.

  5. Right to Data Portability: Obtain a structured electronic copy of the personal data you provided to us.

  6. Right to Withdraw Consent: Revoke your consent for marketing communications or optional processing at any time.

To exercise any of these rights, submit a request to bahoointerior@gmail.com.

6. Cookies and Tracking Technologies

We use functional and analytical cookies on bahoofurniture.com and bahoointerior.com to remember your shopping cart items, optimize site navigation, analyze web traffic, and enhance user experience. You can modify your browser settings to block cookies, though certain e-commerce functionalities may be limited.

7. Data Security

We implement appropriate technical and administrative security controls—including SSL encryption, secure data transmission protocols, and restricted access privileges—to guard your personal information against unauthorized access, loss, modification, or exposure.

8. Data Retention

We retain personal information only for as long as needed to fulfill order production, warranty service, customer support, or statutory compliance under UAE commercial and tax laws.

9. Policy Updates

Bahoo Interior FZE may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Revised versions will be published on bahoofurniture.com and bahoointerior.com with an updated "Effective Date."

10. Contact Information

For questions, data protection inquiries, or requests regarding your personal information, contact our legal entity: